Frequently Asked Questions (FAQ)

What are the delivery charges for orders from the Online Shop?

Shipping charges will be calculates from the actual weight of the products shipping to your location. All products are shipped through UPS, USPS, or FedEx. Of course we offer free shipping for any order over $50.

Our packaging is as anonymous as can be. Nothing from the outside will remotely resemble anything that has to do with the contents inside. We won't even put our logo on the package.

Which payment methods are accepted in the Online Shop?

Currently we are only accepting Crypto Currency Payments (Bitcoin, Ethereum, and Doge Coin), as we are still working with normal credit card processors to accept payment with Visa, MasterCard, and American Express.

How long will delivery take?

Our Midwest warehouse location allows most of our customers a 2-5 day shipping time. Combined with 95% of our orders being shipped within 48 hours means our customers receive their product fast!

How secure is shopping in the Online Shop? Is my data protected?

HTTPS, the secure protocol for the web, safeguards our visitors by creating encrypted connections between our visitors and our site, protecting your privacy and the data you share withus.

Do I receive an invoice for my order?

Once the order is complete, and invoice will be emailed to you.Once the product is shipped you'll get a notice that the order is complete and will be given the tracking information once available.

How will this show up on my Credit Card statement?

The charge on your credit card bill will appear as SindysShoppe on your credit card statement

Whats Your Address?

All inquiries can be sent through our web developer team:

Sindys Shoppe
c/o Web Alterations
875 Outrigger Cv.
Painesville, OH 44077.

DO NOT send returns to this address. Please use the contact form to receive an RMA number and further instructions.